Privacy Policy

1. Introduction

FairReview ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services related to Google review removal assistance.

2. Information We Collect

We may collect the following types of information:

Contact Information: Email address provided during order submission for billing and communication purposes.
Review Data: Google Maps review URLs that you submit for analysis. This includes publicly available review content, reviewer names, and associated business information.
Order Information: Order IDs, service details, pricing, and transaction history.
Usage Data: Browser type, device information, IP address, and pages visited, collected automatically through standard web technologies.

3. How We Use Your Information

We use the information we collect to:

Process and fulfill your review removal requests through official channels.
Communicate with you regarding your orders and service updates.
Send billing-related correspondence.
Improve our website and services.
Comply with legal obligations.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

Service Providers: With trusted third-party services that assist us in operating our website and conducting our business, subject to confidentiality agreements.
Legal Requirements: When required by law, regulation, or legal process.
Google Submissions: Review data is submitted to Google through their official reporting tools as part of our service. Only publicly available review information is included in these submissions.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order records are typically retained for 12 months after service completion.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Object to or restrict processing of your data.
Request data portability.

To exercise any of these rights, please contact us via WhatsApp or email.

8. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse all or some cookies, but this may affect the functionality of certain features.

9. Third-Party Links

Our website may contain links to third-party websites, including Google Maps. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us through our WhatsApp channel or email us at the address provided in your order confirmation.